Consumer Protection Policy

At VII Sacramentos, we respect and comply with consumer protection laws applicable to our international customers, including those in the United States.

Your rights as a customer:

  • To receive the product exactly as described on our website
  • To be informed of all costs before completing your purchase, including shipping fees
  • To receive a response to your claims or inquiries within a reasonable timeframe
  • To have your personal data handled securely and responsibly

How we protect you:

  • All transactions are processed through secure, encrypted payment systems
  • We never share your payment information with third parties
  • We clearly display shipping costs and delivery timeframes before checkout
  • Any approved claims are resolved promptly as store credit or product replacement

For more information about consumer rights in the United States, you may visit the Federal Trade Commission website: consumer.ftc.gov

If you have any questions or concerns, please contact us at: 📧 hola@viisacramentos.com